Shipping policy

We will endeavour to have goods delivered to you in a timely manner (in the ideal case 10-14 days) we can not be liable for late deliveries by our couriers. 

Tracking details will be sent to you automatically when your order is shipped. Please note your order may be split over multiple packages due to the nature of our business. You will receive tracking details for each seperate package. 

Please check with your own country for any tax/import fees you may be liable for before ordering.

For any issues with the delivery of your order, please don’t hesitate to contact us at propfaceco@gmail.com we are more than happy to help!

Disclaimer

Once a parcel has been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address, please always include the level (if a multi storey building) and the name of the company. We can redeliver parcels where address is incomplete, or has been incorrectly provided, however this will incur a delivery charge.

Please note that the delivery times specified are approximate and we cannot guarantee these delivery times.